Frequently Asked Questions
Everything you need to know about our legendary craft brews.
Do you ship beer directly to my home?
We currently offer direct-to-consumer shipping for our beer to select states as permitted by law. Please check our shipping map during checkout to see if your location is eligible.
What is the shelf life of your beers?
For optimal flavor, we recommend enjoying our IPAs within 90 days of the 'packaged on' date. Our barrel-aged Reserve Series and stouts can often be aged for longer periods in a cool, dark place.
Can I return or exchange merchandise?
Yes, we accept returns on unworn and unwashed apparel and non-perishable merchandise within 30 days of purchase. Please note that we cannot accept returns on beer or food products.
Do you offer gluten-free or non-alcoholic options?
We take pride in our inclusivity! We offer a range of non-alcoholic brews and gluten-reduced options, such as our Lil' Squeezy Juicy Ale, to ensure everyone can enjoy a Deschutes experience.
How should I store my beer once it arrives?
Beer is best kept cold and away from light. We recommend refrigerating your beer immediately upon arrival to preserve the hop profile and overall freshness.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern digital payment options like Shop Pay, Apple Pay, and Google Pay.